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AI agents for freight forwarders

AI agents thatdo real freightforwarding workwith your team.

  • Answer every request the hour it lands.
  • Bid every tender worth winning.
  • Defend every point of margin.

Nexcade agents help make that possible. Your team can see and control every step.

Inbox · 9 unread
Imports desk existing customer
to Quotes desk

Rate request: 2 pallets HKG → LHR, air

Hi team, can you quote air for 2 pallets, 120 × 100 × 110 cm, 480 kg total, ready Thursday in Hong Kong? Door delivery to our Reading site, please.

CASSIE Classified: quotation · routed to Quinn

Follow this request
Trusted by leading forwarders
  • XPO
  • Argents Express Group
  • Zencargo
  • Cardinal Global Logistics
  • CargoTrans Inc.
  • FAR Logistics

02 09:14:11 · Assembly

The answer exists. It’s in seven places.

A request lands. The rate is in a portal, last month’s surcharge is in a spreadsheet, the customer’s preference is in someone’s head, and the request itself is the ninth unread email of the morning. Forwarding has an assembly problem: every quote means stitching seven sources together.

Nexcade agents are built for the assembly. They read the inbox, the rate sources, the TMS and the house rules in one pass, do the legwork, and give your team one thread to review and approve.

  1. 01The inboxThe ninth unread email2 pallets, 480 kg, door delivery to Reading.
  2. 02The TMSThe customer recordCredit OK, last six shipments via LHR.
  3. 03The rate portalLive carrier offersSpot $4.12/kg, valid to Friday. Contract card: $4.30.
  4. 04The spreadsheetLast month’s surchargesTab “Air SC v7_FINAL_final”: fuel $0.38/kg.
  5. 05The tariff sheetsPublished local chargesDTHC for GBLHR: £0.21/kg, updated in May.
  6. 06The house rulesHow your desk pricesMinimum 14% margin on air. Round to the nearest $5.
  7. 07Someone’s headKnow-how nobody wrote down“Don’t they need a tail lift at Reading?”

Q-2384 · One thread

  1. 01Request2 plt · 480 kg · HKG → LHR air
  2. 02AccountCredit OK · 2 preferred carriers
  3. 03Spot rate$4.12/kg · valid to Friday
  4. 04SurchargeFuel SC $0.38/kg
  5. 05TariffLHR handling £0.21/kg
  6. 06House rule14% minimum margin on air
  7. 07Know-howTail lift at Reading · ask
Drafted · three options priced · held for review

03 09:21:36 · Review

Every step on the record. Nothing leaves without you.

Agents do the legwork, and your experts make the judgement calls. Every step is logged, and anything bound for a customer, a carrier or your TMS waits for a person. Pick a job. When the agent holds for review, you make the call.

nexcade · quotation
  1. 09:14:02CASSIENew email · rate request, 2 pallets, 480 kg, HKHKG → GBLHR, air
  2. 09:14:10CASSIEClassified: quotation · routed to Quinn
  3. 09:14:11QUINNRequest read · dims, weight, ready date, door delivery to Reading extracted
  4. 09:14:23QUINNCustomer history recalled · preferred carriers, target margin
  5. 09:14:40QUINNContract card and spot portal compared · three options hold
  6. 09:16:05QUINNAsked the customer: tail lift at the Reading site? Answered yes, 09:17
  7. 09:21:30QUINNQuote Q-2384 drafted · three options priced · house margin applied
  8. 09:21:36HOLDHeld for review · the quote waits for ops
  9. 09:24:02OPSReviewed and released · sent to the customer
  10. 09:24:03MEMNoted: tail lift at Reading · saved to the account

04 09:24:03 · Memory

Each file makes the next one stronger.

Every request leaves useful memory behind: customer preferences, house rules, who replied, what won, what missed, and where margin slipped. Nexcade carries that forward so the next file starts with the know-how your desk already earned.

Account memoryCarried into every new file
  1. Tail lift at ReadingSaved to the account · from quotationJust now
  2. GBFXT tariff page movedSource updated for the next run · from rate refreshJust now
  3. Consignee billing entity differsSaved to the customer record · from bookingJust now

Next request Same account · a week later

Rate request: 3 pallets, HKG → LHR, air

  • Tail lift at Reading from memory
  • Preferred carriers from memory
  • No question to the customer this time

05 What you get

Multiply that by every file on the desk.

How we measureMeasured on live Nexcade Quote deployments after Q1 2026, above 50% of in-scope volume, against the prior period. Figures vary by forwarder, mode, and lane.

Most teams have their first transport mode running reliably within 3 months of starting implementation.We start on your highest-volume lanes, prove the numbers, and roll out from what already works.

The agents that do it

Trusted by leading forwarders

  • XPO
  • Argents Express Group
  • Zencargo
  • Cardinal Global Logistics
  • CargoTrans Inc.
  • FAR Logistics

At Cardinal, automating spot quoting was a top priority so our account managers could spend more time with customers and less time chasing rates. We went with Nexcade because they understand how our business works and back it up with leading AI. The team have been hands-on from day one and move faster than any other software partner we’ve dealt with.

Rick White
Director, Business Operations, Cardinal Global Logistics

Nexcade are quickly becoming the experts in agentic pricing for freight. Nexcade integrates into our platform, and lets us price faster with more accuracy. It feels like a real partnership.

Richard Fattal
CEO, Zencargo

See it run on freight forwarding work.

Bring a redacted quote request, tender pack, tariff update, booking, or quote-history question. Or use a demo pack matched to your lane, mode, TMS and rate sources. We run the path live, show every review point, and map what it would take to put it into production.

What would you bring?

Quinn reads it, gathers and compares rates, applies your pricing policy and drafts the quote for review.

Demo

Request a Nexcade demo.

Tell us what you'd like to see. We'll start with a short discovery call, then prepare a demo matched to how you operate.